Salesforce software has been helping businesses improve their CRM, but there are other ways it can be utilized to further improve operations, particularly within HR departments. Rather than just focusing on enhancing the customer experience, consider these other possibilities that you could be using your salesforce platforms for and how it could be greatly beneficial to your HR team moving forward.
One of the many tasks your HR team is responsible for is payroll, and although other automated systems can be used to manage it, would it not be easier if you could keep everything together in one place? Using a Salesforce HR platform could allow your team to move payroll management onto this system, making it much more efficient for them to keep on top of it rather than jumping from one platform to another.
Training and Employee Experience
Employee development isn’t only essential in the improvement of business operations but also plays an important part in retaining your employees and avoiding a high turn-over of staff. They need to be challenged and feel as though their ambitions can be met by your company, and this is why quality training and development programs are key for any business. Salesforce platforms can also be used for this, as well as a place where employees can access feedback from managers and other useful information they might need. It is similar to how the salesforce platform is used to improve customer experiences, and as that has been so successful, it’s reasonable to think this could also be well received by your employees.
Easy Access to Data
Monitoring employee progress, checking their records, taking note of absences, and vacation time are a few other examples of some of the HR team’s daily responsibilities. Again, you might already be using other software to manage these various tasks, but having a platform the allows you to keep this data altogether will free up a lot of time for your HR team and make their job much easier by streamlining these admin tasks.
You Can Use It on the Go
Another perk of using a Salesforce platform is that you can access it from your phone or another device even when you’re not in the office. Considering how businesses have had to adapt since last year, with more people working remotely, this is a huge benefit of using this kind of platform for HR, as they will still be able to manage their workload with ease.
Another way your HR team can utilize a Salesforce platform is by using it to help them with recruitment. The manager looking to recruit a new team member can access this platform easily, allowing them to keep up to date with the process and see the different candidates. It’s can also be used at the various stages of recruitment if your company wants candidates to complete tests via development programs in a similar way to how employees can.
If you want to improve how your HR team operates, consider how they can utilize a Salesforce platform to become more efficient.