It doesn’t matter whether you’re a budding entrepreneur or own a global franchise, every company can benefit from outsourcing IT support.
From essential cyber security consulting services to IT disaster recovery solutions, these are the top 7 reasons why your business should hire an external team.
Build A Disaster Recovery Plan
In times of crisis, employees will look to their manager for swift action and direction.
Whether it’s an unforeseen cyber-attack, technology failure, or even human error, building a disaster recovery plan with the help of an external IT team will shield your business from the shutdown. Additionally, it’s important to note location when looking for an external IT team. If your business is situated in Canberra, you should look for an IT support Canberra company or a 24/7 IT team to ensure there is no time zone or business hour differences.
We’ve put together some ways in which a disaster recovery plan can benefit your company below.
A wise financial investment
Implementing a scalable disaster recovery plan is a surefire investment for any business.
For every minute that you are offline, you’re footing overhead costs and employee wages whilst running the risk of reduced sales and eventual loss of business.
By outsourcing IT support, you’re reducing the risk of downtime.
Safeguard your employees
Happy and motivated employees are the backbone of every successful business.
Without IT disaster recovery solutions in place, you won’t be able to help and support your employees when they need you the most.
By having an emergency strategy behind you in case of a technology outage or cyber attack, you will boost employee trust and reliability.
Build Customer Confidence
Whether you’re building relationships with new clients or customers require information on your business continuity strategies, a disaster recovery plan will help install consumer confidence.
If your company is exposed to ongoing IT challenges, clients may eventually question your ability to meet their needs – which will in turn, result in loss of business.
Protect Your Company Privacy And Data
In 2019, 97% of data breaches were the result of phishing attacks on Australian businesses and it doesn’t matter whether those companies were big or small – cybercriminals don’t discriminate.
By outsourcing cyber security consulting services with the help of an external IT team, you will prevent revenue loss and business disruption.
A simple behavioral risk score will help you to understand your company’s human cyber risk whilst phishing and policy management simulation software will safeguard your data.
Cyber security awareness training for employees is also an important step to consider in strengthening the protection of your business.
Collaborate no matter where you are in the world
With employees no longer sticking to regimented 9-5 office hours, it’s more important than ever before to stay connected no matter where you are in the world.
Here are some ways in which outsourcing IT support can benefit your business’ ability to work together with ease regardless of time and location.
Flexibility is key in the modern workplace. Outsourcing IT support will enable your employees to work better together through collaborative tools such as call and web conference facilities, online meeting facilities and cloud hosted phone systems.
Small businesses in particular can benefit from a VoIP phone system which is a budget-friendly yet effective way for your company to stay connected with low cost-per-call.
Your business can help employees to easily access crucial files from around the world through the installation of collaborative files with built-in Office 365 apps such as PowerPoint and Excel.
Protect your team
One of the biggest fears that comes hand-in-hand with remote workers is the fear of security issues.
But outsourcing IT support will enable you to protect employees and company information with end-to-end security measures, administrative control, and compliance.
Have new technology at your fingertips
If you want the best from your employees, you need to provide them with the best possible tools. By outsourcing IT support, your business can stay updated with the latest technology and security protection measures on the market.
Leading IT companies such as Future Computers will provide your company with the latest operating systems, regular laptop or desktop replacements and up-to-date versions of essential programs including Word, Excel and PowerPoint.
Meeting deadlines, managing staff and generating sales is enough to keep business owners busy.
So, the last thing you want to be doing is installing software and spending time handling associated troubleshooting.
By outsourcing IT support, you can save time and focus solely on what matters the most – running your business.
By hiring an external IT support team, you won’t have to employ additional staff members or increase the number of hours workers are currently undertaking.
This simple move will help you to cut down on costs related to salaries, retirement plans, health insurance and training.
Investing in a fixed fee agreement will also ensure your business is provided with prepaid monitoring and maintenance of servers, devices and network – meaning it’s an easy way for your company to stick to a budget.
With technology plans curated to meet your business needs, you’ll simply pay for what you need now with the opportunity to upgrade as your company upscales.
Stand Out From The Competition
Bridging the gap between your business and the latest technology by outsourcing IT support will give you a competitive edge.
One of the greatest benefits of hiring an external team is gaining access to skilled workers from around the world who can bring their talent to your company without any need for training.
This exposure to cutting edge technology and expert knowledge is sure to give your business the tools it needs to succeed.
From saving valuable employee time to creating a disaster recovery plan, outsourcing IT support will undoubtedly give your business the tools it needs to succeed.
Future Computers offers a range of IT solutions in Cairn which are designed to take the hassle out of protecting your company.
The lifecycle of your business’ technology will be covered from initial planning and design through to installation and ongoing support.
By outsourcing an IT team, you can successfully create a happy and safe space for your employees to work.
Andrew Bischof is the Owner/Director of Future Computers, an IT solutions provider in North Queensland. His dream of working in IT became a reality when he moved to Cairns and took over Future Computers in 2003. Since then, he has been providing IT support in cairns, Cairns and North Queensland. His goal is to provide clients with IT solutions that surprise, inspire and delight.